Our staff has been recruited for their passion for supporting others and has gone through a series of strict checks. We deliver our services to the highest standards whether you chose to pay privately or through your local authority.

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Let us take care of you. Call us today to see how we can support you!

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Our primary objective

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Our primary objective is to develop our workforce‘s career by giving them a platform to increase their responsibilities and contribute to the company's innovative and new ways of providing quality services. 

All new staff has an induction program based on the All Wales Induction Framework for Health and Social Care and the accompanying resources. All new and inexperienced staff “shadow” a more experienced staff member for a period until they are considered safe and competent to work on their own.

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The organisation shall appoint an independent training provider to work with our coordinator and ensure that everyone is competent in the subjects that are considered “mandatory” (manual handling, etc.)

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The coordinator will identify and meet any special learning needs arising from service users’ personal plans, e.g. if they have dementia or if it has been agreed that care staff will carry out delegated healthcare tasks such as administration of medication or catheter care, and will provide or enable those staff to receive the appropriate training. The evidence for the effectiveness of this approach can be found in individual training records and the number of certificates gained by staff.

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• To provide clients with more than just a place to live.​

• To support people to live life to the full, whether that's security and peace of mind or the confidence to lead an active lifestyle.​

• To provide homes and support to help our clients live independently and play a positive role in their community.​

• To continue with the practice development, while working with our clients their families, and carers, involving them in the decision-making about their care and treatment, geared to their individual needs, encouraging them to become involved in decisions relating to the care and support delivery.

• To respond positively to feedback from our Clients, their family’s other health and social care professionals, and our staff​

• Evaluate the performance of our staff and making recommendations for merit awards and personnel classification changes. Training, counseling, and disciplining staff to enable them to achieve Devoted Butterfly objectives, particularly as related to high-quality client care and support​

• To manage the care service efficiently and effectively to make the best use of resources and to maximise value for money for the Client.​

• To always show our clients courtesy and respect irrespective of ethnic origin, religious belief, personal attributes, or the nature of the health problem